Testimonials

Testimonials


Don’t just take our word for it…

We have gone through over 35 escrows in the last 3 years and I must say that your performance has been the best of all in every aspect of escrow process.
-Waseem Bajwa, Baseline Real Estate

Heather is incredibly knowledgeable, concerned about accuracy, and speed and efficiency. She seems to be a few steps ahead of any question I was going to ask and she answers them before I even get a chance to hit send.She is proud of Five Star Escrow and it shows in her demeanor. You and a dedicated and loyal employee. I wish I had a hand full like her for my business!!!!!
-Bob Rosen, Asurant

Rachel was my escrow officer, she was awesome and professional. She handled my client with kid gloves, my client was very pleased.
-Christy Taylor, R.B. Haley

We need to bottle this escrow experience and repeat it, really one of my best in 15 years! Congrats & thanks to all!
-Thomas J. Nelson, Coldwell Banker

From the beginning of the transaction with Heather, the transaction has gone so smoothly and a lot has to do with Heather and her one of a kind personality. We work with many escrow agents in the industry and she is far above and capable of working with anyone if she can work with us. She always has had a wonderful attitude; efficient, diligent, professional, meticulous, pleasant and more we could not say enough about her. She is a good example for your “Five Star” name. We hope to work with her or your company again. We really appreciate her kind cooperation in getting our loan funded.
-Denise Deme, Lenders Rate

Jennifer, you did a great job with the escrow on Maturin and I am going to get you more of my transactions… I have encouraged the 3 agents who are hanging their licenses with me to use you as well. Great price and great service.  What is better than that!
-Todd Harris, Ensign Realty

I have been in real estate since 1978. I have seen it all, and 9 out of 10 times it’s messy and disapointing. Heather is very refershing. Excellent Service, she is a keeper!
-Bill Daly, Daly & Associates

If I forget to tell you, you and Jennifer D. are the best escrow officers!
-Charleen Baker, Skyline Financial

Rachel did a great job always keeping all of us up to date and closing g on time. She made us look good.
– Rick Sidley, Cornerstone Mortgage

Great service and attention to detail. Wonderful personality and a pleasure to do business with. Would definitely recommend to anybody.
-Gerry Buchard

Jennifer has many years of escrow experience and always provided outstanding service and is a true professional.
-Stuart Marvin, Lendsure

Nothing but outstanding things to say about Heather and this team. They were professional, efficient, flexible, and friendly. In an industry where many people can be difficult to reach or work with, this team was a pleasant surprise! I highly recommend Heather and her team in facilitating a smooth escrow process. Thank you for everything.
-Lauren Rivera, seller

Thank you Jennifer.  During this whole thing, I must say that you have been great to work with.
-Laura Prinslow, Bank of America

Heather is wonderful at her communication. I have worked with many escrow companies in the 15 years I have been processing and the response time on her emails is by far one of the fastest I have ever encountered. With as quick of an escrow as we are dealing with, she has never made us wait on anything our underwriter is requesting. Thank you, Heather! –-Katie Karr, Wells Fargo

Hi Jennifer, Thank you for the call & all your efforts for making this such a smooth escrow.
-Lisa Hosinski & Kristen Robelotto, Listing Point Realty

You guys are doing an awesome job and are a pleasure to work with.  Thanks for all the assistance so far.  We’ll get there and will make sure we keep you informed along the way.
-Marsha Lenyk, Award Mortgage

“…I hadn’t had the pleasure to work with “Jen” Jennifer Decker until today. I wanted to say she was so pleasant, efficient, and very competent! Very good qualities you would be proud of to have working for your company. You have a great staff and just wanted to let you know. It is great working with your company!
-Denise Deme, Lenders Rate

Heather proved to be not only efficient and capable, but made my 81 yr old Seller totally at ease. RAVE!!!
-Kevin Bury, BullMark Real Estate

Thank you for your service for our transaction at the Bavarian property. You have been a wonderful professional to work with and I have never found a service oriented personnel that goes extra mile to assist in every way to make the close of escrow as smooth as you could have done. I found you an incredible professional so I will continue to do business with you and your company.
-Romeo Parel, Broker, Royal Integrity Realty Service

Heather went above and beyond the call of duty helping with 5 revisions of the HUD 1 and putting up with our difficult funder – thank you VERY VERY much!!! very much appreciated… loan officer – broker.
-Dana Cunningham, West Coast Mortgage

You did a terrific job it went so easily. If I had a question you were there to answer it didn’t even have to leave voice mail.
-Dennis H Devermont

Short sale so the usual problems there, but once we got the ok from the bank Heather was on top of everything. Always very prompt to respond to email and calls and keep me well informed as to where we were and what needed to happen. Very professional and competent!
-Kurt Kendall, Century 21

Heather and her team have DONE IT AGAIN! This team just can’t be stopped when it comes to doing a great job! They’ve rescued another file from potential headache, and it was all about the hard work and customer service. If the medical industry and Mechanics had the same moral code, and work ethic as Heather and her team, the world would be perfect. Thanks again!
-Eric Atilano, New American Funding

Received such superior service the business should be renamed Six Star Escrow.
-John Allen, Allen Real Property Services

That was a amazing! I’m on cloud 9! For the next month Straight I will  be telling everyone one that my team delivered on a 48 hour escrow.  That’s how we do, that’s why we are the best. Thanks again everyone. On to the next one : )
-Leon Cook, CEO, Short Sale Experts, Inc.

Just wanted to let you know that Heather and Jennifer with Five Star have been great… to be honest I couldn’t be happier. Their response time is really quick and they are super knowledgeable and friendly. I closed one escrow with them 2 days ago, have one escrow open with them and am taking a new listing Friday that will also go to them. Thanks,
-Sarah Davis, Broker, Partners Realty

Thank you so very much (Heather). I must say that there is not another escrow agent like you anywhere!!! Whenever I am able to choose an escrow service or recommend one may I count on you? Your customer service is priceless. Thank you so very much, indeed.
-Djurdja Kaleb, Realtor Re/Max Palos Verdes Realty

A very big thank you to  Sarah. This past week I had a deal located at (redacted) almost fall through. Thanks to the quick thinking and hard work we were able to close on time. Many times escrow companies say they are the best, but fail to deliver when things get tough. She not only worked after hours but also over the weekend to make things happen. I’m writing this message because I’m grateful and very appreciative of her hard work….Thank you!
-Dave Rangel, Realtor

Jennifer was great! she was always available (no phone tag.) A real pleasure to work with.
-Edward Pilley, Seller

I just want to take a minute to thank all of you who worked so diligently on our behalf to make the sale of our home effortless for us. I know how hard each and every one worked on our behalf and that of the buyer. It was inconceivable that it could be done as quickly as it was…and we know the only reason it happened is because everyone at Five Star worked and pushed and worked some more. Thank you so very much for never failing to return a call…never losing patience with non stop questions…you are the best and we wish we could thank each if you in person. You are super heroes to us!
-Patrick and Patricia Langan, Homeowners

Heather Bayes is the most professional escrow officer I have ever worked with. She cares about her clients and will go the extra mile in making sure she gets the job done right. All of my clients have been very happy with her.
-Matt Silver, Lender 

Jennifer was outstanding in communication with us during our recent escrow. She was courteous, prompt and efficient…. I wanted to compliment Jennifer on excellent work. I am also a loan officer ( buyer in this transaction) and would definitely recommend Jennifer.
-Paula Pozzi, Buyer, Loan Officer

Heather Bayes is the reason I am now using Five Star Escrow! She is always prompt, reliable, and knows her stuff. She is a great addition to your company.
-Ryan Blanco, Realtor

I would like to take this time the Thank everyone for the handwork, diligence, professionalism and cooperation. Short escrow cash transaction are very tedious due to the level of negotiations, completing all procedures and the volume of documents that need to be completed and sign repeatedly and repeatedly and repeatedly.

Thank you for working together to make the fund transfers go smoothly and working hard to achieve our clients goal. We actually hit the date, YEAH.

You all made my job easy and I would love to work with all of again. My warmest thank you.
-Thomas Jacobucci, Keller Williams

I am truly excited to start on this new listing with you. You knocked it out of the park with the Kelly’s on Melrose Avenue and saved the bacon for all involved.

I am including (my TC) and it just so happens was the TC for the listing agent on the Melrose Avenue deal. Hmmmmm…interesting, I am now working with the two women that I had never met before the deal from Hades!  Obviously your work ethic and dedication (both of you) to helping clients stood out in my mind and made me want to be part of something great!
-Mary Laterza, Realtor

Thank you so much to Bekah Stone at Loss Mitigation Network and Five Star Escrow for a stellar job of getting my seller’s short sale closed. At the last minute, there were extra foreclosure fees and we were in jeopardy of needing to get ANOTHER short sale extension (buyer’s fault) and re-draw documents, causing another week’s delay. Everyone worked late into the night and early morning to get everything together to fund it. And, my seller called to tell me that what I did had changed his life by getting rid of this problem. That’s why I do it
-Emily Link, Team Link Realtors